talk to us support

Support is reachable through the in-app chat, Profile and Help, which is open 24 hours, every day [1][3]. Email support@velorinpay.com is answered 08:00–20:00 UK time daily, and soporte@velorinpay.com Monday to Saturday, 07:00–22:00 Mexico City time [1]. Phone lines are +44 20 7946 0731 (24 hours) and +44 20 7946 0418 (Monday to Friday, 08:00–18:00 UK time) [1]. The London office does not receive visitors without an appointment [2]. Velorin says it will never ask for your passkey, a one-time code or card PIN [1].

Sources

• [1][3][2] Talk to us.

Answered from the Velorin Pay knowledge base.

Follow-up questions

• Talk to us. — Other enquiries
• Talk to us. — Post

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