how do refunds from shops work what you get back
Refunds from shops are credited to your card in a stablecoin rather than the asset you originally spent: EURC if your billing currency is euro, and USDC for every other billing currency [3]. The amount is converted at the rate on the day the refund arrives, with no spread, so if the asset's price moved you may not get the same amount back [3]. You can instead choose "Local currency" under Settings, Refunds, which applies to refunds arriving after you change it [2]. Most refunds arrive 3 to 10 business days after the shop processes them [5].
Sources
- [3][2][5] How do refunds from shops work?
Answered from the Velorin Pay knowledge base.
Follow-up questions
- How do refunds from shops work? — Partial refunds and cancellations
- How do refunds from shops work? — When the shop doesn’t refund
- How do refunds from shops work? — How long
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