how do refunds from shops work partial refunds and cancellations

Partial refunds are handled the same way as full ones, for the refunded amount [1]. A refund is the shop sending money back to your card, and it is credited to your account when it arrives [2]. Most arrive 3 to 10 business days after the shop processes them [3]. Refunds are credited in a stablecoin: EURC if your billing currency is euro, otherwise USDC, converted at the day's rate with no spread [6]. If a payment was only reserved and never finalised, the reservation disappears, usually within 7 days, so there is no refund to wait for [1]. If a shop agreed to a refund and hasn't sent it after 15 business days, you can open a dispute in the app [4].

Sources

• [1][2][3][6][4] How do refunds from shops work?

Answered from the Velorin Pay knowledge base.

Follow-up questions

• How do refunds from shops work? — When the shop doesn’t refund
• How do refunds from shops work? — How long
• How do refunds from shops work? — What you get back

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