how can we help still stuck

Yes, the passages say in-app chat is open 24 hours a day, though response times depend on your plan [1]. If your card has been lost or stolen, you can call +44 20 7946 0731 at any hour [1]. Other contact options are listed on the contact page [1]. The help centre also suggests writing to support from the app, as it is the fastest way to reach someone who can see your account [2].

Sources

• [1][2] How can we help?

Answered from the Velorin Pay knowledge base.

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• How can we help? — Reference

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