why was my card declined declined with no notification

If the terminal declines and the app shows no notification, the request probably never reached Velorin Pay. This usually means the terminal is offline, or the card was inserted rather than tapped on a terminal that struggles to read metal cards. Ask to tap the card, or use your phone wallet [1]. If the app does show a notification, it includes a short code explaining the decline [2].

Sources

• [1][2] Why was my card declined?

Answered from the Velorin Pay knowledge base.

Follow-up questions

• Why was my card declined? — Hotels, car hire and petrol stations

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