privacy notice

The privacy notice explains that Velorin Pay Ltd is the data controller and that its data protection officer can be reached at privacy@velorinpay.com [2]. It lists the data collected, including identity, contact, financial and device data [3], and the purposes: opening and running accounts, preventing fraud, meeting legal obligations and, with consent, sending product news. It states that personal data is not sold [4]. Retention periods are set out: 5 years for identity and transaction records, 90 days for verification selfies, and 3 years for support chats [5]. Data is stored in EU data centres, with support staff in Mexico City able to access account data under contractual safeguards [6]. Users can request access, correction, deletion, restriction and portability, with answers within one month [7]. The website sets no cookies [8].

Sources

• [2][3][4][5][6][7][8] Privacy notice

Answered from the Velorin Pay knowledge base.

Follow-up questions

• Privacy notice — Controller
• Privacy notice — What we collect
• Privacy notice — Why

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