i sent crypto on the wrong network asking for a recovery
Velorin Pay says its Ethereum, Arbitrum One, Base and Polygon PoS addresses are identical, so a deposit on the wrong one is easy to make [2]. To ask for recovery, you send the transaction hash, the network used and the asset; work starts only after you confirm the fee, and you are told within 2 business days whether recovery is possible [1]. If funds arrived on a network Velorin Pay supports, they are credited automatically for free [2]. Otherwise recovery typically costs $35, deducted from the amount, takes 10 business days, and deposits under $50 are not recovered [2]. Transfers usually cannot be reversed, so check the address and network every time [6].
Sources
Answered from the Velorin Pay knowledge base.
Follow-up questions
- I sent crypto on the wrong network — Avoiding it next time
- Risk disclosure — 1. Prices can fall fast and far
- Risk disclosure — 2. This is not a bank deposit
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