i sent crypto on the wrong network

If you sent crypto on the wrong network, recovery depends on where it went. Deposits to a supported network are credited automatically at no charge [1]. Usually, a deposit to an unsupported network can be recovered for a $35 fee, deducted from the amount, taking about 10 business days, but deposits under $50 are not recovered [1]. Start by sending the transaction hash, network and asset via Balances, Missing deposit; the fee is confirmed before work starts, and you will hear within 2 business days whether recovery is possible [3]. Some cases cannot be recovered, such as transfers not reaching us [4]. Transfers generally cannot be reversed, so check the address and network every time [6].

Sources

• [1][3][4] I sent crypto on the wrong network
• [6] Risk disclosure

Answered from the Velorin Pay knowledge base.

Follow-up questions

• I sent crypto on the wrong network — Asking for a recovery
• Risk disclosure — 1. Prices can fall fast and far
• I sent crypto on the wrong network — Avoiding it next time

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